"The insurance business is often referred to as a “relationship business.” It is a business built on the fundamental principle of trust,..."
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"The necessary medico-legal rules in the area of the horizontal cooperation, after modification in the vertical cooperation as well, are the principle of a strict separation of work and the principle of trust. According to the principle of a strict separation of work, every specialist independently carries out the tasks entrusted to him without the right to instruct or supervise other specialists. The principle of trust means that every specialist may rely on the fact that the other partners will carry out their tasks with the necessary care."
http://www.ncbi.nlm.nih.gov/entrez/query.fcgi?cmd=Retrieve&d...