Glossary entry

English term or phrase:

Trouble-ticketing software

Arabic translation:

برنامج لتسجيل ومتابعة شكاوى العملاء / المستخدمين

Added to glossary by Heba Abed
Apr 11, 2009 11:58
15 yrs ago
2 viewers *
English term

Trouble-ticketing software

English to Arabic Bus/Financial Computers: Software
Trouble-ticketing software (am sorry that is all the text i had in my hands)
Change log

Apr 11, 2009 20:08: Heba Abed Created KOG entry

Discussion

Ahmed Hamida (asker) Apr 11, 2009:
the following text could be helpful:

The Project Team explained that the software is going to be used to track Members’ requests to the Customer Service and that currently this process can be easily managed using a simple Excel file; the software installation in production environment was thus not considered a priority and was planned after the official go-live

Proposed translations

+1
38 mins
Selected

برنامج لتسجيل ومتابعة شكاوى العملاء / المستخدمين

برنامج / تطبيق من تطبيقات أجهزة الحاسب الآلى الهدف منه تسجيل ومتابعة شكاوى العملاء / المستخدمين حيث تأخذ كل شكوى رقم تذكرة ويتم غلق التذكرة بعد حل المشكلة
Peer comment(s):

agree Abdelaziz El Sassy : agree
34 mins
Many thanks Abdelaziz:))
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4 KudoZ points awarded for this answer.
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