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Chapter 3 - Roles and Responsibilities

If roles and responsibilities are not clear many problems will result:
• ultimate source of authority unclear: poor leadership
• people do not know their responsibilities: people will not do what they need to do to make the project successful
• not clear who can decide what: slow decision making
• others' roles unclear: you don't know who to talk to, poor communications
• unauthorised projects start: nobody's job to authorise projects
• lack of accountability: there's little incentive to do things properly

• resources aren't committed: nobody is held to account for breaking resource commitments

• unclear objectives: project objectives are not owned by anyone, everyone has their own opinion, moving target, potential failure